Is My Package Insured?

Yes, all orders shipped to New Zealand are insured during transit. We cover any loss or damage that occurs while your package is in the hands of our shipping partners, up until it is marked as delivered.

Please note that once the courier confirms delivery, Aeroo is not responsible for any theft or loss that may occur thereafter. To ensure the safety of your package, we recommend choosing a delivery address where someone will be available to receive it.

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