My drone is damaged/lost
Aeroo Support
We're here to get you back in the air
Check your case status
Enter your Case ID to see the current status of your service request.
Date submitted:
Our Service Process
1
Submit Service Request
Fill out our drone or accessory service request form above
2
Send Your Item(s)
Ship your drone or accessories to our service centre (if required)
3
Inspection & Payment
We assess your item and provide a quote for repair
4
Completed & Returned
Your serviced item is shipped back to you
Local New Zealand Support
We've got your back. When you send your drone or accessories to us, they're going to a real team of experts who care about getting you back in the air.
If you are local, you can also swing by to drop it off.
📍 Our Location
6/24 Harrison Road,
Wellington, Auckland 1060
New Zealand
Aeroo Protect
Aeroo Protect entitles you to a fixed, low-cost replacement drone in the event of any accidental damage or even loss. Fly with confidence knowing you're covered.