Compatible with
Aeroo Pro
*Must be purchased before or within 48hrs of activating your Aeroo Pro.
*It will be automatically associated with your drone order.

Compatible with
Aeroo Pro
*Must be purchased before or within 48hrs of activating your Aeroo Pro.
*It will be automatically associated with your drone order.

For the Ultimate Peace of Mind

Aeroo Protect is a comprehensive protection for your Aeroo Pro, offering a low-cost, express replacement in the event of any accidental damage, water damage and even loss in flight.
 
Get:
  • One low-cost replacement drone
  • Discounted repair access
  • An extended warranty period

When you buy an Aeroo Drone, we get a customer for life.

  • Lifetime Technical Support with every drone purchase
  • Full 12 Month Warranty on your Aeroo Pro Warranty Period Guide
  • Extended Warranty with Aeroo Protect

Aeroo Protect is not a physical product and will not incur shipping or associated fees.

If you have an existing drone order, it will be automatically associated.

We offer free returns - if you receive the drone and are unhappy in any way, we can arrange a swift return and full refund for you.

Nothing's more important to us than seeing you get the most out of your drone.

Check out our YouTube playlist for tutorials on how to use the Aeroo Pro. We'll release even more videos soon to help you get started.

What it Covers

Collision Damage
Water Damage
Lost in Flight
Natural Wear and Tear

Replacement Process

1. Submit Online Service Request Form
2. Drop Off Drone at Your Local Post Office
3. New Zealand Service Centre Assessment and Payment
4. Express Return Delivery

Swift Replacement Service

For a small additional charge, you can have your damaged drone replaced with a new unit in a few days.
 
Aeroo Protect replacement costs:
  • Collision: 99 NZD
  • Water Damage: 239 NZD
  • Lost in Flight: 339 NZD

Official Warranty Extended

Aeroo Protect is in addition to your standard warranty - whereby we assure the quality of your drone.
 
You will receive a full 12 months warranty on any discounted replacement craft through Aeroo Protect.
 
If your Aeroo Protect discounted replacement remains unclaimed at the end of the 12 months, you will receive an additional 12 months extended warranty.

Discounted Repair Access

If you have an accident and have already claimed your discounted replacement or do not wish to use your fixed cost replacement, you will have unlimited discounted repairs via our service centres while your Aeroo Protect is active.

Frequently Asked Questions

How can I claim standard warranty?

Aeroo Protect is a comprehensive cover, on top of your existing standard warranty with the drone. When submitting a service request, a warranty claim is automatically made for you.
Once we receive your drone at our service centre, our technicians will review all information and flight logs thoroughly.
Please note that our warranty policy covers any manufacturing faults with the drone. It is often difficult to determine the exact cause of an incident and assign blame, in which case a partial warranty will be applied.

Can I purchase Aeroo Protect later?

Aeroo Protect must be purchased before activating your drone, as it is bound to your specific drone.
If you purchase Aeroo Protect after your drone has been activated, it will not be bound to your existing drone.

Can I use Afterpay?

Unfortunately, Afterpay is not currently available in our New Zealand store. But we are currently working on implementing it and it should be available soon.

Does this replace warranty?

No, Aeroo Protect is a comprehensive cover for your drone on top of your standard warranty. It offers you a low-cost, express replacement option in the event of any accidental damage, water damage and even flyaways.

How many replacements can I get?

Aeroo Protect gives you access to one replacement.
After you use your replacement you will still have access to the extended warranty and repair discounts for the period.

How much do I pay for a replacement drone under Aeroo Protect?

Aeroo Protect new drone replacement fees - Aeroo Pro
  • Collision: 99 NZD
  • Water Damage: 239 NZD
  • Fly Away/Loss: 339 NZD

How long does the replacement process take?

Typically, the whole process will take between 3-10 days, depending on shipping speeds and location in New Zealand!

Where can I view the full Aeroo Protect Terms & Conditions?

Okay, you got us, this is not a frequently asked question. We have however spent a long time writing out the full terms and strongly suggest reading them before purchase: